Biggrey Relations - Case Management for Retailers Made Simple

Save huge amounts of time using our Customer Case Management System for customers in-store and online. A simple and intuitive interface that will help you manage all of your cases in one place - in any language and from any part of the world!

Increase productivity by 68%
Reduce processing time by 72%
Stop wasting time and money

Try it now, it's Free forever

Biggrey Relations is a free Customer Case Management System for Retaliers: Providing you and your customers with all the benefits no matter where they are.

Important note for EU online sales! The European Union requires that web shops give their customers the opportunity to submit claims and complaints online - and link to the European Union's new ODR (Online Dispute Resolution) website.

Your web shop will be in compliance with EU regulations when using Biggrey Relations.

Case management for you and your customers

Multiple Languages. You don’t have to speak your customer’s language.

You can share cases with your suppliers

Email service to your customers with case updates

History and tracking on all cases

Handle as many stores as you like from one single platform

Benefits for you and your customers transcending language and geographical borders

100% safe shopping in your store


Local and global trust program


Cross-border purchase protection

Reach new customers when they search for stores


Reduce overhead from customer service inquiries



Increase your sales locally and internationally


Increase your store's trustworthiness


Decrease time spent on case handling

Apply for Free

See the video to view the benefits of being Biggrey Trust Certified

Fill out the form to view the video and prices


Biggrey Trust Certification

Attaining the Biggrey Certification is the only way for a legitimate and professional stores to provide local and global consumer protection.

Become Biggrey Trust certified

Offer a 5,000 USD purchase protection

Collect and show seller ratings

People easily find you with your chosen keywords

We are here to help +1 800 660 9395

Apply for Free

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