#1 Frederick monitors your customer satisfaction from all your platforms

Your customers opinions is captured directly on your Website, APP or through E-mails, which is automatically sent to your customers after their purchase, or after their contact with your customer service.

NEW! In Store Smiley Program and Tablet Kiosk - Soon you can also ask directly in your store through a tablet or a Biggrey Smiley tablet kiosk.

About In Store Smileys

#2 With insight into every customers satisfaction, the customer is activated in the direction that most benefits your sales

Are your customers Satisfied, then they are enabled to spread their satisfaction on media's of you choice, or make them do a Quick Feedback, as only the store can see.

If a customer is Unsatisfied, your customer will be sent directly to case creation through Biggrey, or they can make a Quick Feedback, as only the store can see. Should you do something, a message will be sent to you.

#3 With statistics and reporting, you always know which direction to go

All information is posted so you can see 1. Statistics 2. Section Feedback 3. Specific problem areas 4. Specific customer activities 5. Personal customer messages 6. Traffic and online activity tracking 7. Your business customer satisfaction

WEB SITE or APP - Visible Customer Satisfaction

The probability that the customer buys from you is 3 times greater when showing your customer satisfaction.

EMAIL - Automatic Satisfaction Email

Frederick can automatically send satisfaction emails to your customers, or you can send them manually via Biggrey or your own mail system

TRACKING - Whether it's good or bad

Track every single customer so you know exactly who, and what went well or bad.

MULTI ACCOUNT - Single business, or a whole chain

If you have more businesses, you can in 2 seconds get an overview of how the customer satisfaction is in each of your businesses, so you can respond quickly and accurately every time.

Increased customer satisfaction from 89% to 94%
the revenue typically increases by 25% to 95%


 Plan Paid Annually


 In Store Smiley Program

 In Store Smiley Tablet Kiosk

 Full integration of Frederick™

 Complaint Alert 24/7

 Case Management

 Satisfaction Mails / Auto

 Satisfaction Mails / Manuel

 Connect Social Media

 Customer Feedback

 Statistics and Reporting

 Visible Customer Satisfaction


More Info

13¢ Per Hour

 1,140 USD

 6,000 Annually

 Coming Soon

Preorder: 495 USD



Hire Now

22¢ Per Hour

 1,908 USD

 18,000 Annually

 Coming Soon

Preorder: 495 USD



Hire Now


 Contact for Price

 18,000+ Annually

 Coming Soon

Preorder: 495 USD




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