#1 Frederick monitors your customer satisfaction from all your platforms


Your customers opinions is captured directly on your Website, APP or through E-mails, which is automatically sent to your customers after their purchase, or after their contact with your customer service.

NEW! In Store Smiley Program and Tablet Kiosk - Soon you can also ask directly in your store through a tablet or a Biggrey Smiley tablet kiosk.

About In Store Smileys









#2 With insight into every customers satisfaction, the customer is activated in the direction that most benefits your sales


Are your customers Satisfied, then they are enabled to spread their satisfaction on media's of you choice, or make them do a Quick Feedback, as only the store can see.

If a customer is Unsatisfied, your customer will be sent directly to case creation through Biggrey, or they can make a Quick Feedback, as only the store can see. Should you do something, a message will be sent to you.







#3 With statistics and reporting, you always know which direction to go


All information is posted so you can see 1. Statistics 2. Section Feedback 3. Specific problem areas 4. Specific customer activities 5. Personal customer messages 6. Traffic and online activity tracking 7. Your business customer satisfaction





WEB SITE or APP - Visible Customer Satisfaction

The probability that the customer buys from you is 3 times greater when showing your customer satisfaction.

EMAIL - Automatic Satisfaction Email

Frederick can automatically send satisfaction emails to your customers, or you can send them manually via Biggrey or your own mail system

TRACKING - Whether it's good or bad

Track every single customer so you know exactly who, and what went well or bad.

MULTI ACCOUNT - Single business, or a whole chain

If you have more businesses, you can in 2 seconds get an overview of how the customer satisfaction is in each of your businesses, so you can respond quickly and accurately every time.

Increased customer satisfaction from 89% to 94%
the revenue typically increases by 25% to 95%

Features

 Plan Paid Annually


 Customers


 In Store Smiley Program


 In Store Smiley Tablet Kiosk


 Full integration of Frederick™


 Complaint Alert 24/7


 Case Management


 Satisfaction Mails / Auto


 Satisfaction Mails / Manuel


 Connect Social Media


 Customer Feedback


 Statistics and Reporting


 Visible Customer Satisfaction

 

More Info

13¢ Per Hour

 1,140 USD


 6,000 Annually


 Coming Soon


Preorder: 495 USD




 







 

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22¢ Per Hour

 1,908 USD


 18,000 Annually


 Coming Soon


Preorder: 495 USD




 







 

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Special

 Contact for Price


 18,000+ Annually


 Coming Soon


Preorder: 495 USD




 







 

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