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Visible Satisfaction Score on your website make customers trust you immediately

Your Customers Satisfaction Score is calculated from Satisfaction Emails, Text Messages (SMS), Smiley Stands and the smileys on your Satisfaction Widget.

You'll get more good reviews and avoid the bad ones

If your customers are happy, they’re being activated into spreading their satisfaction on media by your choosing, or submit Quick Feedback, that only the store can see.

If a customer is unhappy they are being send directly to the Biggrey system, where they can submit a case, which can be compared to a complaint. They can also submit Quick Feedback that only the store can see.

Statistics and answers

1. Statistics
2. Department Feedback
3. Specific customers activity
4. Personal customer opinions
5. Your business customers satisfaction
6. Trafic and online activity tracking
7. Specified problem areas

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