Website Email In Stores Employees



#1 Sent Satisfaction Emails out automatically to your customers


Satisfaction Emails are sent automatically or manually. Send emails to all your customers after their purchase or to customers you have not sold to yet.










#2 You'll get more good reviews and avoid the bad ones


If your customers are happy, they’re being activated into spreading their satisfaction on media by your choosing, or submit Quick Feedback, that only the store can see.


If a customer is unhappy they are being send directly to the Biggrey system, where they can submit a case, which can be compared to a complaint. They can also submit Quick Feedback that only the store can see.






#3 Statistics and answers


1. Statistics
2. Department Feedback
3. Specific customers activity
4. Personal customer opinions
5. Your business customers satisfaction
6. Trafic and online activity tracking
7. Specified problem areas


Backend Tour


Should a customer be contacted?

You can instantly see if a customer is Happy or Unhappy. You can also see which of your social media your customers went to if they're Happy or if they gave you a Quick Feedback.

 

 

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