Find it in your Biggrey Account
FIle complaints from your account
You can share complaints
History and tracking on complaints
Handle as many complaint as you need
You can find the system through your account.
You can submit cases for stores all over the world.
All correspondence between you and the store will be handled using the case system
Once a case is closed you have to approve the decision
Lastly, you must approve a store's decision before a case can be closed.