Biggrey Relations is a case management platform for consumers. It allows you to submit return requests and warranty claims to stores all over the world.
On top of this you can submit a complaint about a certified store. It is completely free to use and it allows you to save and view all of your cases in one place.
Sign up and start using the system free of charge.
Even if the store is located in another country where you don’t speak the local language, Biggrey is able to assist you. We will help you in your native language throughout the process regardless of the geographical location of the store.
The free purchase protection ensures that you are covered in the following ways:
Biggrey covers the price you have paid for a product including any costs related to freight
If the store sells you counterfeit goods labelled as genuine
If the store fails to deliver your product
If the store fails to handle a valid warranty claim or return request
If the store fails to pay you back your money in connection with the return of an item
If the store cheats you and makes you suffer economic losses on the purchased productMore